Responsible and in charge of the processing of personal data
Responsible for the protection of personal data (RPD).
The person responsible for the Protection of Personal Data (RPD) provided through the site www.biocarechile.cl is Bioconnect SPA, Rut N° 76.516.111-8, address: Avenida Apoquindo 3750, commune of las Condes.
Our commitment to Privacy
Your privacy is important to us, and to better protect it, we have designed this policy that explains our online information procedures and the choices you have about the way your information is collected and used.
Use of information
The personal information that you provide to us when you submit a request is used only to complete said request. We do not share this information with third parties unless authorized by the user.
The email addresses will be used to fulfill the services that were requested, and will not be shared with third parties unless expressly authorized by the owner of the email.
You can register on our website if you wish to receive more information about our products and services. The information you present on our website will only be used for the purposes for which it was expressly requested.
The information we collect is used to: improve the content of our website; modify the content according to your interests; notify customers about updates to our website.
What information do we collect?
We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
● Telephone numbers
● Billing addresses
How do we use the information we collect?
Any of the information we collect from you may be used in one of the following ways:
● To personalize your experience (your information helps us better respond to your individual needs)
● To improve our platform (we continually strive to improve what our platform offers based on
of the information and comments we receive from you)
● To improve customer service (your information helps us respond more effectively to your requests for
customer service and support needs)
● To process transactions
● To administer a contest, promotion, survey or other site feature
● To send periodic emails
Do we share the information we collect with third parties?
We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, marketing and promotional partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, database storage and management, email management, storage marketing, data processing. credit cards, service and fulfillment of orders for products and services that you may purchase through the platform. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technological data, such as connection speed, whether you have visited the Platform in a shared location, and the type of device used to visit the Platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, investigations and reports for us and our advertisers.
We may also disclose personal and non-personal information about you to government, law enforcement officials or private third parties as we believe, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with applicable court orders, laws, rules and regulations.
Where and when is customer and end-user information collected?
BioCare will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.
How do we use your email address?
By submitting your email address on this platform, you agree to receive emails from us. You may opt out of any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We don't send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific people who have opted in to receive communications from us.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of BioCare or any of its corporate affiliates (as defined herein),
The laws of Chile, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.
Links to other Websites
You can access all your personal information by contacting us through any means, whether by telephone, in person or by e-mail. You may also correct factual errors in your personal information by sending us a request with the relevant changes. To protect your privacy and security, we will take reasonable steps to verify your identity before granting you access or making corrections.
Block and disable Cookies and similar technologies
Wherever you are, you can also configure your browser to block cookies and similar technologies, but this
action may block our essential cookies and prevent our website from functioning properly, and we may
you may not be able to fully use all of its features and services. You should also keep in mind that you can also lose
saved information (e.g. saved login details, site preferences) if you block cookies on your
browser. Different browsers provide different controls. Disable a cookie or category
cookie does not delete the cookie from your browser, you will have to do it yourself from your browser, you must visit the help menu
your browser for more information.
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of
Publish ads on the Internet to people who have already visited your website. Allows your company to appear to be
"following" people online by serving ads on the websites and platforms they use most.
In respect of any credit card or other payment processing details that you have provided to us, we are committed to ensuring that this sensitive information is stored as securely as possible.
If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.
We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services ("Third Party Services").
You acknowledge and agree that BioCare shall not be responsible or liable for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. BioCare does not assume and will not have any obligation or liability to you or any other person or entity for any Third Party Services.
Third Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding actions
that people do on your website. You can use the pixel to: Make sure your ads are shown to
suitable people. Facebook pixel may collect information from your device when you use the service. facebook pixel
Storage of cookies.
BioCare will maintain the due confidentiality of the personal data collected and stored in the devices' cookies; These data will not be communicated to third parties, except when they must be delivered due to a legal mandate or an order issued by the Courts of Justice that requires it.
Reject or modify the status of cookies.
Rejecting, blocking or deleting the previous cookies will prevent us from carrying out an exhaustive analysis of your browsing and web traffic.
Please feel free to contact us if you have any questions.
● Through email: firstname.lastname@example.org
● Through the telephone number: +56965972487
● Through this link: www.biocarechile.cl