Privacy Policy

Responsible and in charge of the processing of personal data

Responsible for the protection of personal data (RPD).

The person responsible for the Protection of Personal Data (RPD) provided through the site is Bioconnect SPA, Rut N° 76.516.111-8, address: Avenida Apoquindo 3750, commune of las Condes.

Our commitment to Privacy

Your privacy is important to us, and to better protect it, we have designed this policy that explains our online information procedures and the choices you have about the way your information is collected and used.

Use of information

The personal information that you provide to us when you submit a request is used only to complete said request. We do not share this information with third parties unless authorized by the user.

The email addresses will be used to fulfill the services that were requested, and will not be shared with third parties unless expressly authorized by the owner of the email.

You can register on our website if you wish to receive more information about our products and services. The information you present on our website will only be used for the purposes for which it was expressly requested.

The information we collect is used to: improve the content of our website; modify the content according to your interests; notify customers about updates to our website.

What information do we collect?

We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

● Name/username

● Telephone numbers

● Emails

● Billing addresses

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

● To personalize your experience (your information helps us better respond to your individual needs)

● To improve our platform (we continually strive to improve what our platform offers based on

of the information and comments we receive from you)

● To improve customer service (your information helps us respond more effectively to your requests for

customer service and support needs)

● To process transactions

● To administer a contest, promotion, survey or other site feature

● To send periodic emails

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, marketing and promotional partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, database storage and management, email management, storage marketing, data processing. credit cards, service and fulfillment of orders for products and services that you may purchase through the platform. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technological data, such as connection speed, whether you have visited the Platform in a shared location, and the type of device used to visit the Platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, investigations and reports for us and our advertisers.

We may also disclose personal and non-personal information about you to government, law enforcement officials or private third parties as we believe, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with applicable court orders, laws, rules and regulations.

Where and when is customer and end-user information collected?

BioCare will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this platform, you agree to receive emails from us. You may opt out of any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We don't send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific people who have opted in to receive communications from us.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of BioCare or any of its corporate affiliates (as defined herein),

or the portion of BioCare or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed a petition against us in the event of bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.


We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with BioCare, whether by ownership or otherwise.

Any information relating to you that we provide to our corporate affiliates will be treated by such corporate affiliates in accordance with the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of Chile without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have the right to bring claims under the Privacy Shield or the Swiss-American framework.

The laws of Chile, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.

By using BioCare or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the Website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean that you accept those changes.

Your consent

We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by BioCare. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those linked to on our platform, is subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

Access and correction of information

You can access all your personal information by contacting us through any means, whether by telephone, in person or by e-mail. You may also correct factual errors in your personal information by sending us a request with the relevant changes. To protect your privacy and security, we will take reasonable steps to verify your identity before granting you access or making corrections.


BioCare uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform as we would not be able to remember that you had logged in previously. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

Block and disable Cookies and similar technologies

Wherever you are, you can also configure your browser to block cookies and similar technologies, but this

action may block our essential cookies and prevent our website from functioning properly, and we may

you may not be able to fully use all of its features and services. You should also keep in mind that you can also lose

saved information (e.g. saved login details, site preferences) if you block cookies on your

browser. Different browsers provide different controls. Disable a cookie or category

cookie does not delete the cookie from your browser, you will have to do it yourself from your browser, you must visit the help menu

your browser for more information.

Remarketing Services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of

Publish ads on the Internet to people who have already visited your website. Allows your company to appear to be

"following" people online by serving ads on the websites and platforms they use most.

Payment Details

In respect of any credit card or other payment processing details that you have provided to us, we are committed to ensuring that this sensitive information is stored as securely as possible.

Children's Privacy

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

Changes to our Privacy Policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and our policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you the opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Thirdparty services

We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services ("Third Party Services").

You acknowledge and agree that BioCare shall not be responsible or liable for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. BioCare does not assume and will not have any obligation or liability to you or any other person or entity for any Third Party Services.

Third Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding actions

that people do on your website. You can use the pixel to: Make sure your ads are shown to

suitable people. Facebook pixel may collect information from your device when you use the service. facebook pixel

collects information that is stored in accordance with its Privacy Policy.

Tracking Technologies

● Cookies

Storage of cookies.

BioCare will maintain the due confidentiality of the personal data collected and stored in the devices' cookies; These data will not be communicated to third parties, except when they must be delivered due to a legal mandate or an order issued by the Courts of Justice that requires it.

Reject or modify the status of cookies.

Each user has the right to accept or reject the use of cookies; You can always modify the selection made regarding the use of cookies.
Rejecting, blocking or deleting the previous cookies will prevent us from carrying out an exhaustive analysis of your browsing and web traffic.
The user can reject the sending of browsing data – that is, the processing of information – by deactivating the use of cookies according to the appropriate configuration for the browser they are using. For example, for Google Chrome you can visit the following help link where the activation or deactivation of cookies is explained step by step: .

Changes to the cookie policy.

This cookie policy may be modified. Changes in the way your information is managed will be notified promptly so that you can make an informed decision regarding whether or not you accept the use of your information.

Please feel free to contact us if you have any questions.

● Through email:

● Through the telephone number: +56965972487

● Through this link: